FAQ - Travel Insurance

Frequently Asked Questions About Travel Insurance

Should I purchase Travel Insurance to cover the entire cost of my vacation?

Absolutely, this is important if you want to ensure proper coverage after you pay the final balance of your vacation.

When should I purchase my Travel Insurance?

When you make your initial deposit is the ideal time. However, if you need time to think about it, make sure your purchase within 14 days of making your initial deposit. Your investment is protected from the moment the policy is issued and your pre-existing health condition will be waived if it leads to a cancellation.

What does travel insurance cover?

You are covered if an event came up that required you to cancel your vacation due to an unforeseen circumstance. Examples such as; illness, death in the family, traffic accident, terrorist attack, etc., you will be reimbursed for unused and non-refundable portions of your vacation.

If I have to cancel my vacation due to a pre-existing health condition, will my Travel Insurance policy reimburse me for unused portions of my trip?

Yes, as long as you have purchased your Travel Insurance within 14 days of booking your trip.

Why do I need Medical Insurance when I travel abroad?

To our understanding Medicare and many other Health Insurance companies will not cover claims while out of the country. Vista Group’s Travel Protection Coverage is a secondary health coverage that will cover you in case of a medical emergency so you will be able to travel well protected.